Terms & Conditions
This Site and the materials are the property of Down-To-Earth Solar Power Inc. (“DTE Solar”) and its licensors, and are protected by copyright, international treaties, and other laws.
Use of License
DTE Solar grants you permission to view this Site and to print individual pages from this Site for your own personal, non-commercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this agreement. You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, software, products or services from this Site. Your use of this Site constitutes your agreement and acceptance without modification of the notices, terms and conditions set forth herein. In addition, as a condition of your use of this Site, you represent and warrant to DTE Solar that you will not use this Site for any purpose that is unlawful, immoral or prohibited by these terms, conditions and notices. If you do not agree and accept without modification the notices, terms and conditions set forth herein, do not use this Site. Other than this agreement and agreements between you and DTE Solar relating to the sale of products or services (collectively, “Products”), DTE Solar will not enter into any agreement with you or obligation to you through this Site and no attempt to create such an agreement or obligation will be effective.
The trademarks, service marks and logos (the “Trademarks”) used and displayed on this Site are registered and unregistered Trademarks of DTE Solar and others. Nothing on this Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on the Site, without the prior written permission of the Trademark owner. DTE Solar aggressively enforces its intellectual property rights to the fullest extent of the law. The name of DTE Solar, the DTE Solar logo or other DTE Solar formatives may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission from DTE Solar. DTE Solar prohibits use of the DTE Solar logo as part of a link to or from any site unless establishment of such a link is approved in advance by DTE Solar in writing. Fair use of DTE Solar’s Trademarks requires proper acknowledgement. Other product and company names mentioned in this Site may be the Trademarks of their respective owners.
Links to Third Party Sites
This Site may contain links to Sites owned or operated by parties other than DTE Solar. Such links are provided for your reference only. DTE Solar does not control outside Sites and is not responsible for their content nor their conformity to applicable laws. DTE Solar’s inclusion of links to an outside Site does not imply any endorsement of the material on the Site or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does DTE Solar’s inclusion of the links imply that DTE Solar is authorised to use any trade name, trademark, logo, legal or official seal or copyrighted symbol that may be reflected in the linked Site.
This Site displays products available for purchase in Canada. However not all products are available at all times and products may be changed, substituted or discontinued at any time. DTE Solar attempts to provide an accurate description of the products available for sale, but does not warrant the accuracy, completeness, reliability or currency of such descriptions. Certain products may be the subject of third-party warranties offered by its manufacturers or providers. Warranty information regarding products is available to you by calling 1-888-607-6430. Additional terms and conditions applicable to your online purchases are provided to you on the Site as you order products, prior to completing your purchase.
While we use our best efforts to fulfill all orders, DTE Solar cannot guarantee the availability of any particular product displayed on this Site. DTE Solar reserves the right to discontinue the sale of any product listed on this Site at any time without notice.
Product prices offered on this Site may vary from other advertised prices due to varying conditions in different geographic markets.
While our goal is an error-free site, we do not guarantee that any content is 100% accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. DTE Solar reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).
For further information about purchasing products from DTE Solar, please contact us.
NO WARRANTIES; EXCLUSION OF LIABILITY
DTE SOLAR MAKE NO REPRESENTATION ABOUT THE SUITABILITY OF THE MATERIALS OR PRODUCTS ON THIS SITE FOR ANY PURPOSE. ALL SUCH MATERIALS AND PRODUCTS ARE PROVIDED BY DTE SOLAR “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. DTE SOLAR SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND WITH RESPECT TO THE MATERIALS AND PRODUCTS ON THIS SITE, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. DTE SOLAR SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE MATERIALS ON THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THIS SITE. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. IN NO EVENT SHALL EITHER DTE SOLAR, ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE MATERIALS OR PRODUCTS ON THIS SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS SITE, WHETHER BASED ON CONTRACT, TORT, DELICT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
You agree that this agreement and your use of this Site are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organisations in Toronto, Ontario, Canada in all disputes: (a) arising out of, relating to, or concerning this Site and/or this agreement, (b) in which this Site and/or this agreement is an issue or a material fact, or (c) in which this Site and/or this agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organisation. This Site is made available to residents of Canada only. Use of this Site in any other jurisdiction is unauthorised. DTE Solar has endeavoured to comply with all legal requirements known to it in creating and maintaining this Site, but makes no representation that materials or Products on this Site are appropriate or available for use in any particular jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this agreement is at your own risk and, if any part of this agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall govern such use. With the prior agreement of DTE Solar, any claim, dispute or controversy arising out of, relating to or concerning this Site and/or this agreement shall be decided by binding arbitration in accordance with the Arbitration Act, 1991 and any such arbitration proceedings shall be brought and held in Toronto, Ontario. The decisions of the arbitrators shall be binding and conclusive upon all parties involved and judgement upon any award of the arbitrators may be entered by any court having competent jurisdiction. This provision shall be specifically enforceable in any court of competent jurisdiction. You agree that DTE Solar may at any time and without notice change the terms, conditions and notices under which this Site is offered. You agree that no joint venture, partnership, employment or agency relationship exists between you and DTE Solar as a result of this agreement or your use of this Site. DTE Solar’s performance of this agreement is subject to existing laws and legal process and nothing contained in this agreement is in derogation of DTE Solar’s right to comply with law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by DTE Solar with respect to such use.
This agreement, the privacy statement, and terms of sale presented to you in connection with your transaction constitute the entire agreement between you and DTE Solar with respect to this Site. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and DTE Solar with respect to this Site. No modification of this agreement shall be effective unless it is authored by DTE Solar Power Inc. or its affiliates, or unless it is physically signed in blue ink by a DTE Solar officer. Any alleged waiver of any breach of this agreement shall not be deemed to be a waiver of any future breach. A printed version of this agreement and/or of any notice given by DTE Solar in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement or your use of this Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by DTE Solar in printed form.
DTE Solar Power Inc. All Rights Reserved. DTE Solar and DTE Solar family of trademarks and LOGOs are registered trademarks of DTE Solar Power Inc.
Website Privacy Statement
We respect the privacy of all visitors who access and use our website and all of its contents (“the site”).
Down-to-Earth Solar Power only gathers personally identifiable information regarding visitors to the site (such as names, street addresses, phone or fax numbers, e-mail addresses, etc.) when a visitor voluntarily submits such information to Down-to-Earth Solar.
Such personally identifiable information, when voluntarily submitted to the site, may be used to conclude an online transaction, to contact the visitor about future business, to deliver newsletters, or for customer service. If you do not wish to be contacted please send your request to firstname.lastname@example.org .
Personally identifiable information may of necessity at times be shared with those third parties directly connected or involved with carrying out a work order. Such third parties may consist of transportation companies delivering materials to work sites, contractors working on the site and individuals involved in the application and permitting processes with regulatory agencies, municipalities and local utility companies.
Disclosure may also be required by law or to prevent injury.
Personally identifiable information will never be sold or shared with independent third parties not directly involved with a specific work order such as marketing companies.
The prices displayed on this Site are quoted in Canadian dollars and are valid and effective only within Canada, and such prices do not include shipping and handling (unless otherwise indicated) or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and taxes that may apply to your order. While our goal is an error-free site, we do not guarantee that any content is 100% accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. DTE Solar reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted). e-store Shipping Policy
All orders will be shipped via regular parcel service through Canada Post using the terms and conditions of their shipping policies. Regular parcel service standard is two business days. Alternative delivery arrangements can be made when required at additional cost.
Down-to-Earth Solar power reserves the right to engage other couriers as and when required.
Orders made on line usually ship within 24 – 72 hours if all items in the order are available. If items are backordered, a follow-up email will be sent to you with an estimated time of delivery.
Delivery is within Canada only. Canada Post Standard Parcel rates apply unless specified.
Most items are small enough to be handled by Canada Post. Items that Canada Post will not accept are subject to special arrangements with trucking companies or other couriers at customer expense.
You may refuse to accept a Canada Post Delivery that shows obvious damage and notify us immediately by calling 1-888-607-6430. Concealed damage must be reported within 48 hours of delivery to arrange for exchange.
Returns within 30 Days from Date of Purchase Order
If you are not satisfied with your purchase for any reason, you may return the product for credit within 30 days, at your expense, to Down-To-Earth Solar Power Inc, Suite 4, 380 Alliance Avenue, Toronto, Ontario, M6N 2H8. Full purchase price will be refunded less a restocking charge of 20%.
Returns Related to Credit Card Purchases within 30 Days of Purchase
Any purchase made by credit card will be refunded to the original credit card.
Any purchase made by cash will be refunded in cash; any purchase made by debit card will be refunded to the original debit card.
Any purchase made by a cheque that has cleared the 15-day waiting period will be refunded in cash.
Any refund related to a purchase made by a cheque that has not cleared the 15-day waiting period will be held back until the cheque has cleared.
If at any time you have questions about returning an item purchased, please call toll free 1-888-607-6430.
Effective October 1, 2013
We can't say enough about Mark's integrity and honesty. When he says he will be there he shows up! The price he gives you is the price you pay.He leaves your property clean We have recommended him to others and will continue to do so. When our finances allow, we will definitely have Mark do more work for us
Rob & Cathy in Oshawa
I contacted all BBB listed solar panel installers: Mark from Down-To-Earth Solar Power Inc is definitely down-to-earth! And his company was the only one who actually went up on the roof even BEFORE we had signed any contract to measure and give us several options for a precise layout until we had the one that perfectly fits onto the south and west roof only -- exactly like we wanted it.