Down-to-Earth Solar adopts Solar Business Code of Ethics
As members in good standing of the Canadian Solar Industries Association (“Cansia”), we have adopted the recently published Code of Ethics developed by the membership forum which worked on this issue for several months.
Also associated with this issue is the Guide for Consumers. Here’s that link: http://www.cansia.ca/uploads/7/2/5/1/72513707/going_solar_-_a_guide_for_consumers_vf_20160613.pdf
If you have a bad experience, there is also a resolution process and here’s the link for that:
You can also find these links on the Cansia site: ww.cansia.ca/consumer-protection.html
Thankfully, we have only happy customers after 10 years of operation!